Best Practices
For Proposals
✅ Do:
- Start with the right base product - It’s the foundation
- Review all auto-added products - Remove what’s not needed
- Double-check quantities for unit-priced items
- Review totals before saving - Verify margins are acceptable
- Use custom fields for one-off items instead of creating products
- Set appropriate expiry dates - Give customers reasonable timeframes
- Preview before sending - Use the PDF preview to catch any issues
- Communicate with customers about the base product selection
❌ Don’t:
- Don’t rush - Take time to select the right products
- Don’t ignore warnings - If pricing seems off, investigate
- Don’t save without reviewing - Always check totals first
- Don’t forget expiry dates - Proposals should have clear timeframes
- Don’t skip the PDF preview - Always review before sending
- Don’t send to wrong contacts - Verify email addresses
Tips for Efficiency
- Use default products wisely - Set up good defaults and most proposals will be nearly complete
- Create email templates - Save time on email composition
- Organize your product catalog - Clean categories and sections make proposals faster
- Use the drag-and-drop - Quickly reorganize products between sections
- Learn keyboard shortcuts - Tab through fields quickly in custom product forms
Getting Help
If you have questions not covered in this guide:
- Contact your system administrator - They can help with configuration and access
- Check with colleagues - They might have encountered similar situations
- Contact support - Include proposal ID for faster help
- Review the Base Products guide - For questions about products and pricing: Base Products & Product System Guide