Open and sign contracts and variations

Contracts and variations are available from the portal after your consultant sends them. Their review and signature pages open separately in Gateway.

Open the review page

1. Sign in to the portal.
2. Use the relevant action on Home, or find the contract or variation under Documents.
3. Click its action or View button.
4. Continue in the secure review page that opens in a new tab. If your browser opens the review page in the same tab instead, use its Back button to return to the portal.

Contract and variation emails also keep their direct secure review buttons. Those buttons open Gateway rather than the portal.

Sign a contract

1. Read the contract, terms, payment information and any supporting documents.
2. Sign separate supporting documents when required.
3. Complete every Checklist item, if a checklist is included.
4. Open Sign, type your full name and select the acknowledgement.
5. Click Accept Contract.

After successful acceptance, the contract is Signed and the consultant is notified. See Contract review and signature for more detail.

Sign a variation

1. Review the changes, total, Payment/Deduction Due and notes.
2. Type your full name in the signature field.
3. Select the acknowledgement.
4. Click Accept Variation.

After successful acceptance, the variation is Signed. See Contract variations for the full process.

Return to the portal

Return to the original portal tab after signing. Refresh the page if it still shows the earlier status. If a secure review link has expired, reopen the document from the portal to request a current link. For other problems, contact your consultant or follow Portal troubleshooting.