Browse documentation

Managing Users

Add users and contractors, set roles, permissions, and commission, and fix sign-in and account problems in Neptune.

On this page

Choose the task you want to complete. Each guide contains the relevant steps and details.

Overview

Continue to Review user management practices.

Signing In to Neptune

Continue to Sign in to Neptune.

User Seats and Plan Limits

Continue to Add a user.

Adding a New User

Continue to Add a user.

Adding a New Contractor

Continue to Add a contractor.

Editing an Existing User

Continue to Edit a user or email address.

Changing a User’s Email Address

Continue to Edit a user or email address.

Sending a Password Reset Email

Continue to Edit a user or email address.

Disabling and Enabling User Accounts

Continue to Disable or enable a user.

Viewing Disabled Users

Continue to Disable or enable a user.

User Permissions and Settings

Continue to Set user permissions and commission.

Table Features

Continue to Disable or enable a user.

Understanding User Status

Continue to Disable or enable a user.

Best Practices

Continue to Review user management practices.

Troubleshooting

Continue to Troubleshoot user accounts.

Continue to Review user management practices.

Tour Feature

Continue to Review user management practices.