Terms and Conditions

1. Introduction

Welcome to NeptuneCRM. By accessing our website at www.neptunecrm.com and our SaaS platform at app.neptunecrm.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you disagree with any part of the terms, you may not use our services.

2. Access License

Permission is granted to access and use NeptuneCRM’s services available via our website strictly for personal or business purposes as intended through the provided functionality of the service. You agree not to use the service for any other purpose, including commercial purposes, without express written permission from NeptuneCRM.

This access license does not include any right to:

Use the service or its contents for unauthorized commercial activities;
Attempt to gain unauthorized access to other user accounts or to the service’s underlying systems or networks;
Collect or harvest data from our services for any direct marketing activity (including, without limitation, email marketing, SMS marketing, telemarketing, and direct mailing).

3. Account Registration and Management

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and password and for all activities that occur under your account.

NeptuneCRM reserves the right to refuse service, terminate accounts, or suspend accounts if you are found to be in breach of these Terms of Service.

4. Data Handling

For detailed information on how personal data is collected, used, and protected, please refer to our Privacy Policy.

5. Communications

By creating an account on our service, you agree to receive newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

6. Disclaimer

The materials on NeptuneCRM’s website and SaaS platform are provided on an ‘as is’ basis. NeptuneCRM makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, NeptuneCRM does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

7. Limitation of Liability

In no event shall NeptuneCRM or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the services of NeptuneCRM, even if NeptuneCRM or a NeptuneCRM authorized representative has been notified orally or in writing of the possibility of such damage.

8. Modifications to the Terms of Service

NeptuneCRM reserves the right to revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Service.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of NSW Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@neptunecrm.com.